FAQs
How do I apply and remove the nails?
You will receive instructions with your nails on how to apply and remove them, or you can look at my instagram highlight called “Application“.
What is included in my order?
Your order will include your press-on nails, a prep kit (which contains alcohol wipes, sticky tabs, nail glue, a cuticle pusher, a buffer, and a nail file), and “How to Apply & Remove” instructions.
How do I know what size my nails are?
Please refer to the sizing guide to find your sizes. Please ensure you provide accurate nail measurements when placing your order. We cannot offer refunds or exchanges due to incorrect sizing. For the best fit, order a sizing kit or double-check your measurements before submitting your order.
How long do the nails stay on?
The nails can last up to a week with sticky tabs and up to 3-4 weeks with nail glue. Proper nail preparation will help extend their wear.
Where do you ship?
Currently, we only ship within Canada and to the US.
What is your processing time?
Once your order is confirmed, I’ll start preparing your order, which may take 5-7 days. Shipping times may vary based on your location. Please note that we are not liable for any lost or delayed packages once they are in transit, and we cannot offer refunds for such issues. We will notify you once your order has been shipped.
Can I return or exchange the nails?
Due to sanitary reasons, we cannot offer refunds or exchanges on our press-on nails. We are not responsible for any allergic reactions or fit issues, so please review your order details and measurements carefully before purchasing.
Are your press-on nails reusable?
Yes, all our nails are reusable. After wearing them, simply remove the glue with a file and clean them with alcohol.
Are the nails safe for my natural nails?
Press-on nails offer an advantage over traditional acrylics and other artificial enhancements. Unlike acrylics, which involve drilling and filing, press-ons are a gentler option that won't damage or weaken your natural nails.
Are they waterproof?
Yes, our nails are waterproof! They handle brief water exposure well, but water can affect the adhesive bond of the nail glue or sticky tabs. For extended or frequent exposure, especially to chlorinated or salt water, be cautious as adhesives may weaken.
Why won’t my press-on nails stay on?
This often happens due to improper nail prep. If press-ons aren't applied correctly from the start, they might not stay on long-term. Be sure to follow the application instructions in my Instagram highlights.
What if my nail beds are to flat to fit the press-on nails?
Press the back of the nails against a cup of boiling water. The heat will help the nails soften and flatten better to fit your nail beds.
Can I cut or file the nails to my preference?
Yes, you can gently file the edges to ensure a perfect fit for your nails.